FAQs
1. How can I contact you?
You can contact us by sending an email to mirrellebeautyUS@gmail.com. We strive to respond to all inquiries within 24 hours.
2. Where are your products shipped from?
Our products are shipped from various warehouses located in different countries. We work with reliable suppliers and manufacturers worldwide to ensure fast and efficient delivery.
3. Can I get a refund on my products?
Yes, we offer a 30-day refund policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please refer to our refund policy for more information on how to initiate a return.
4. How long does shipping take?
The shipping time varies depending on the destination and the product. Generally, our products are delivered within 7-20 business days. However, please note that shipping times may be longer due to unforeseen circumstances or customs delays.
5. Do you offer international shipping?
Yes, we offer international shipping to most countries. However, please note that there may be restrictions on certain products for certain destinations due to customs regulations. If you have any concerns about shipping to your country, please contact us for more information.
6. Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment. Please note that tracking information may take some time to update, so we appreciate your patience.
7. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. You can choose your preferred payment method during the checkout process.
8. Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact us with the details of your order, and we will provide you with a customized quote.
9. How can I stay updated on new products and promotions?
To stay updated on new products, promotions, and exclusive offers, you can subscribe to our newsletter. Simply enter your email address in the subscription box located at the bottom of our website, and you will receive regular updates from us.